BMB Citizen's Charter PDF Print E-mail
Friday, 04 November 2016 16:36
bmb citizens charter


TO IMPROVE EFFICIENCY IN THE DELIVERY OF

PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE

 

BMB Mandates

BMB Mission and Vision and Functions

BMB Organizational Structure

BMB Directory of Officials

 

Promulgation

Pursuant to Republic Act No. 9485, entitled "An Act to Improve Efficiency in the Delivery of the Government Service to the Public by Reducing Bureaucratic Red Tape, Preventing Graft and Corruption, and Providing Penalties Thereof" dated 02 June 2007, the undersigned has adopted the recommendation of the Technical Working Committee (TWC) constituted pursuant to BMB Specical Order No. 2016-338, and hereby promulgates the herein Citizen's Charter for the Biodiversity Management Bureau.

 

Purpose of Citizen's Charter

To promote transparency in BMB with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer/clientele.

 

Service Pledge

We hereby pledge our commitment to provide efficient, effective and dedicated services to ensure judicious use, development, management and conservation of the country's biological diversity and protection and enhancement and quality of the environment for our people.

 

Process Flow

Citizen's Charter Updates (CY2016)

 

Feedback and Redress Mechanism

Please let us know how we have served you doing any of the following:

  • Send your feedback through This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us 924-6031 to 35
  • Talk to our Public Assistance and Complaint Desk Officer

If you are not satisfied with our service, your written/verbal complaints shall be immediately be attended to by the Public Assistance Desk Officer.

 

THANK YOU for helping us continuously improve our services.

  

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DENR@Your Service
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email  E-mail:web@denr.gov.ph web  DENR Website: http://www.denr.gov.ph
fax  Call or Fax: (632) 928-1178
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BIODIVERSITY MANAGEMENT BUREAU
Ninoy Aquino Parks and Wildlife Center, 1100 Diliman Quezon City, Philippines
Telephone: +(63 2) 9246031-35
Email: bmb@bmb.gov.ph